The post-holder will work closely with and report to the Foodbank Manager across the range of activities covered by the post.
To assist in ensuring that in all aspects of work, New Start Highland’s values, policies and procedures are adhered to in a consistent manner.
To maintain confidentiality.
To liaise with staff, volunteers, service users and the general public in a courteous manner that promotes a positive image and upholds the company reputation.
To always maintain safe systems of work ensuring quality of service and all relevant Health and Safety regulations are consistently delivered.
To communicate clearly and effectively with other members of the team and the general public.
Provide the Foodbank Manager with regular reports on stock levels and items needed.
Bring to the attention of the Foodbank Manager any concerns regarding the day-to-day operation of the Foodbank warehouse
Efficiently manage stock rotation, monitor stock levels and liaise with the Foodbank Manager about specific shortages and requirements.
Ensure that all warehousing processes and procedures are followed.
Co-ordinate an annual stock take (if possible) and reconciliation to verify the accuracy of data records.
Co-ordinate and/or liaise with the regular volunteer teams at the foodbank warehouse.
Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene, first aid, evacuation procedures, manual handling and lifting, health & safety and fire procedures.
Take responsibility for the building, its contents, and security of the warehouse.
Co-ordinate the day-to-day running of the warehouse including sorting, packing, stock rotation, monitoring stock requirements, issuing stock, maintaining accurate records and disposal of unsuitable items.
Creating emergency food boxes for delivery to Foodbank Centres for distribution
Co-ordinate the delivery/collection of food donated by the community.
Work with the Foodbank Manager to organise Supermarket Collections.
Assist when required at special food collections.
Ensure that all warehouse paperwork is stored securely and passed on regularly to the rest of the team.
Be familiar with the on-line data collection and reporting systems, monitoring key data indicators (particularly regarding stock levels).
Assist the Foodbank Manager in the development and delivery of More Than Food programme initiatives.
Assist Foodbank Manager with the delivery of specific established More Than Food programmes as and when developed, such as Household Boxes etc.
Maintaining Health and Safety regulations and, by the Organisation’s Health and Safety policy, ensuring that the area is safe for yourself, for other workers
Reporting problems, issues, accidents or incidents to your Manager
Skills
Essential
Full, clean driving license
Stock control experience
Experienced in maintaining hygiene standards in handling and storing food products
Ability to work independently and as part of a team
Health and Safety Awareness
Adequate numeric skills
Desirable
Approach
Essential
Positive, patient, and adaptable, with solid organisational skills.
Ability to relate to people and form and develop constructive relationships.